Personality Description
Crafting your chatbot's personality is a powerful tool to define its interactions and make it relatable. Leverage the personality description feature to customise your bot's behaviour according to your preferences. Here are some scenarios to demonstrate how you can leverage this functionality:
Adjust the Bot's Personality:
Experiment with different tones to suit your needs. For instance, if you want your bot to be casual and friendly, you can instruct it with a phrase like, "You are a friendly and casual AI Assistant."
Handle Unknown Queries Creatively:
Rather than a generic "Hmm, I am not sure," consider a more engaging response like, "I'm sorry, I don't have the information you're looking for. For assistance, please contact our helpful customer support."
Focus on Specific Topics:
Tailor your bot to be an expert in a particular area. For example, you could guide it with, "You're an AI Assistant with expertise in offering insights on machine learning."
Specify Document Focus:
Ensure your bot only answer questions related to the provided document by stating: "You will provide me with answers from the given info. If the answer is not included, say exactly 'Hmm, I'm a bit lost here.' and stop after that. Refuse to answer any question not about the info. Never break character."
Resourceful Response ApproachοΌ
In scenarios where the provided information doesn't yield relevant answers, guide the bot to respond creatively by instructing: If you are unable to locate pertinent answers within the given information, provide your best-informed response based on the available data.
Set Clear Boundaries:
Define what your bot should not share. If you wish to restrict certain information, you might specify, "Avoid providing financial advice."
Customise your botβs personality to ensure that it not only delivers essential information but also does so in a manner consistent with your brand's tone and values. This customisation is crucial for preventing hallucinations and ensuring that your bot stays within the bounds of the provided data, avoiding responses to questions beyond its scope.
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